Support

SPIDD AFRICA is a provider of proactive IT support to small, medium and large businesses and corporations.
SPIDD AFRICA’s technical support services are intended to manage and resolve IT issues fast. We offer

  • Network Support
  • Desktop application support e.g. email clients (Outlook, Thunderbird e.t.c)
  • Routine Data backup
    Software upgrades e.g. Operating system patches and fixes, BIOS and firmware upgrades
  • Hardware upgrades
    Spyware, adware & virus removal
  • Data and System Migration
  • Data Recovery
  • Hard disk defragmentation
  • Asset Inventory
  • IT Consultancy

Systems Integration

SPIDD AFRICA’s integration expertise helps you implement and integrate proven, state-of-the-art technologies to achieve your specific business objectives. We combine deep knowledge of the needs of various domains, with the ability to define, develop, deliver and support software-intensive IT systems.

Systems Development

SPIDD AFRICA’s systems development team builds software for diverse environments and applications ranging from Desktop Software, mobile applications, distributed systems software to Embedded & intelligent system Software. The software is developed in a number of languages such as Java (J2EE, J2ME), .NET, Embedded C. Below are some of the technologies we employ:

  • Software design using UML with Rational Rose
  • Microsoft .NET C#, ASP.NET, SQL
  • Java 2 Enterprise Edition J2EE JSP, SERVLETS, JAVA BEANS, RMI
  • Java 2 Mobile Edition J2ME
  • XML based mark-up XSLT, XSL-FO, XHTML, WML
  • SOAP, DOM, CORBA, RMIL
  • Open source PHP

Managed Services

SPIDD AFRICA provides a number of managed services that are designed to be flexible and we can deliver individual solutions by combining services to meet your specific requirements.

  • Managed print services
  • Managed document management solutions
  • Managed Security
  • Managed Co-location

VSAT Installation & Maintenance

Installation of a VSAT system can be a challenge unless the installer has considerable experience in performing the task. SPIDD AFRICA provides professional nationwide VSAT installations. Some of the activities involved include:

  • Site Survey
  • VSAT installation (Roof penetration, ODU assembly & installation, Antenna Alignment, IFL cable connections)
  • Polarization adjustment
  • VSAT powering
  • Cabling Network integration

View some of our completed projects Click here